Last updated: 11 October 2026
Nickles respects your privacy. This policy explains what information may be collected when you use itsnickles.live, why it is collected, and how it is handled.
What information is collected
Depending on how you use the site, information collected may include:
- your name and email address;
- information you provide in a booking or contact enquiry, such as an event date, venue or city, message and how you heard about Nickles;
- your email address and signup source when you join the mailing list;
- information about how you arrived at and interacted with the site, such as the page you landed on, referring website, campaign tags, time spent on the site and certain interactions with site features;
- broad location information, such as whether your browser appears to be in Sydney, elsewhere in Australia or overseas;
- technical information ordinarily generated when using a website, such as browser, device, network and analytics information.
The site may also process an IP address temporarily for security, spam prevention and rate limiting.
How information is used
Information collected through the site may be used to:
- respond to booking and contact enquiries;
- manage enquiries and bookings;
- send emails you have requested;
- understand how people discover and use the site;
- understand which gigs, campaigns, links and site features generate interest;
- improve the website, music, events and communications;
- prevent spam, abuse and security incidents; and
- maintain basic records of consent and communication preferences.
Information supplied through a booking enquiry is not automatically treated as consent to receive marketing emails.
Mailing list
If you subscribe to the mailing list, your email address and limited information about the context of your signup may be recorded.
Where confirmation is enabled, you will receive an email asking you to confirm your subscription before marketing emails begin.
You can unsubscribe at any time using the unsubscribe option included in marketing emails.
Website analytics
This site uses analytics tools, including Google Analytics, to understand site traffic and usage.
Analytics services may collect information such as pages visited, referring sources, interactions, browser and device information and approximate geographic information.
This information is used to understand how the website performs and how visitors use it.
CRM and email services
Information submitted through the website may be stored within the site’s WordPress system and may also be processed through service providers used to manage email communications, enquiries and customer relationships, including Brevo where enabled.
For example, the site may associate an enquiry or mailing-list signup with information such as its source, campaign, referring page and selected interactions with the website.
These services act as technology providers and are not permitted by Nickles to sell your personal information for their own marketing purposes.
Hosting, security and service providers
The website uses third-party services for functions including hosting, analytics, email delivery, spam prevention, security and website operation.
These providers may process limited information as necessary to provide those services.
Because some providers operate internationally, information may be processed or stored outside Australia.
Cookies and similar technologies
The website and services used by it may use cookies, local storage and similar technologies for website functionality, security, preferences and analytics.
For example, the site may remember display preferences and analytics services may use browser technologies to recognise sessions and understand website usage.
How long information is kept
Information is retained only for as long as it is reasonably required for the purpose for which it was collected, including managing enquiries, subscriptions, business records, security and legal obligations.
Information that is no longer reasonably required may be deleted or de-identified where appropriate.
Sharing your information
Nickles does not sell or rent personal information.
Information may be disclosed to service providers where reasonably necessary to operate the website, send requested communications, manage enquiries or provide security and technical services.
Information may also be disclosed where required by law.
Your choices
You may:
- unsubscribe from marketing emails at any time;
- ask what personal information about you is held;
- ask for inaccurate information to be corrected; or
- request deletion of information where it is no longer required to be retained.
Privacy enquiries
For questions about this policy or requests concerning your personal information, email:
This policy may be updated when the website, its technology or its data practices change.